Admin Panel
Adding a new email address
Overview If you have any unused licences on your account, you can set up a new email address for a new user using the following method. If there are no unused licences, you'll need to contact Parish Online to obtain an additional licence. Method 1. ...
Finding quarantined emails and setting allowed/blocked lists
Overview Your email Admin Panel has a lot of security features to help improve your experience. This could be for making sure certain emails get through the spam filter, and blocking nuisance emails. Video
Setting an organisation-wide signature
Overview You can set an organisation-wide signature for your council to make sure everyone's signature is consistent and includes the necessary disclaimers. Video
Resetting User's Passwords
Overview The administrator (usually the Clerk) will have access to the Admin Panel which gives an overview of when a user last logged in and enables the administrator to provide support to the users. Permissions Only the account admin (typically the ...
Transferring an old email archive to your new gov.uk mailbox (from Gmail)
Overview When moving to a new gov.uk mailbox with Parish Online you may feel lost without your historic archive of emails. Fortunately there's a process for sucking up that email archive and storing it in your new gov.uk mailbox. This tutorial will ...
Transferring an old email archive to your new gov.uk mailbox (IMAP Provider)
Overview When moving to a new gov.uk mailbox with Parish Online you may feel lost without your historic archive of emails saved with your old provider. Fortunately there's a process for sucking up that email archive and storing it in your new gov.uk ...
Giving a new councillor a gov.uk email address
Overview Your subscription comes with up to 20 gov.uk mailboxes. If you have a new councillor then you can give them a new email address for free. If you've reached your 20 user limit then you can get in touch with support and purchase additional ...
Distribution Lists and Shared Mailboxes
Overview Distribution lists are for send out emails to a group of people, for example "All Councillors" or "X Committee Members". Shared Mailboxes are useful for emails such as info@ where more than one person can monitor the emails. These emails are ...
Import archive email from Gmail
Overview This guides you through the process of importing your old email archive from your Gmail account, over to your new Parish Online gov.uk mailbox. Things to note This is a one-off migration, so once you've done it we recommend you set a ...