Email Forwarding

Email Forwarding

Overview

If you're away you may want to forward your emails rather than delegate access to it.  This means that someone else can receive your emails but not access the rest of your email account or send emails on your behalf.

Alert
Note that this should only be used for forwarding emails to other gov.uk addresses, and not private email accounts. See guidance here: Forwarding emails from your gov.uk mailbox to another mailbox

Method - Email Forwarding

  1. Log into your webmail
  2. Click the Settings cog in the right-hand panel
  3. Scroll down to @Mail Accounts and click it and then in the window that opens up select the mail account you wish to apply the forward to (only appears if you have more than one email address on your account), select Forwards at the top and then scroll down to the bottom of the window and under "forwards" add the email address you want to forward your emails to. 
  4. A verification email will be sent to the forwarding address - you'll need to use this code from this email under the forwards section of your email by clicking verify and putting in this code.
  5. When you no longer require this forward, you can just use the bin icon to the right of it to cancel the forward.

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