Help Centre
Parish Online Mapping
Knowledge Base for our digital mapping software, Parish Online.Parish Online Websites
Tutorials and support for our Parish Online Websites service for website and email services for Local CouncilsParish Online Email
Articles related to using gov.uk email through Parish OnlineWorkplace (Cloud Office)
Workplace is our cloud storage and office tools for helping your council with productivity and management of files.XMAP
Guides and tutorials relating to our cloud-based GIS, XMAPHub
Hub, a portal for finding property-specific information using the power of geospatial dataData Feeds
Information related to using data feeds from XMAP services
Popular Articles
Getting Started with Parish Online
If you're new to Parish Online, then investing 30 minutes in this tutorial will give you some great practical steps for using it.Using the Neighbourhood Plan layers
Overview We know how important Neighbourhood Plans are to a Local Council, and we know how much better they are when maps are included during the drafting and consultation phases. That's why we've taken learning from user feedback and neighbourhood ...Plotting Public Rights of Way Issues and Signage
Overview Found under the "PROW Management" collection, there are two layers to help when it comes to surveying and protecting vital public rights of way. When using these layers, remember you can use Geolocation (Using Geolocation (GPS Positioning) ...Using address data
Overview Depending on your account you may have addressing data included. This data will come from either a national address database or your local authority. Video Video provided by Surrey Heath Borough CouncilUsing the Public Map
Overview The Public Map module is a tool for creating interactive read-only maps that can be embedded into public websites. Video Tutorial Compatibility Compatible Services Parish Online XMAP for Local Government Limitations / Terms Safari is not ...
Recent Articles
Migrating emails away from our mail service
If you choose to leave our service then it's advised to take a copy of your email archive. Our mail system can be connected to via IMAP, which is a common way for synchronising emails from one service to another. You'll need to: Enable IMAP (Enabling ...View your calendar in external calendar apps
Overview Having your personal, council and any other calendar overlaid on each other in a calendar app is a really useful thing. It helps you see clashes and how busy you are in one view. You can share your gov.uk (Zoho Mail) calendar with external ...Reasons to use our Zoho Mail solution instead of IMAP with external mail apps
Summary Whilst we appreciate that changing to a new piece of software involves a bit of upheaval and re-learning, but we would like to present our reasons for recommending our own mail apps and not supporting 3rd party mail apps like Outlook. In a ...Workplace - Sharing Folders with Mail Only Users
Overview You may have chosen to set up your account with just one Workplace member (usually the Clerk). Folders can be shared with non-Workplace users. Method 1 1. In the Mailbox (either in the app or in the browser) go to the group of 9 dots in the ...Setting up Display Name Spoofing
<br> In this video we cover how to set Display Name Spoofing protection for your email account. Steps Log into your Email Admin Panel (https://mailadmin.zoho.eu) Go to Security and Compliance Click on Display Name Verification Enter the email ...